Terms and Conditions for PK111 Game

1 General Terms

These terms and conditions apply to all users of pk111 game, accessible at pk111game.pro and through the pk111 game mobile application for Android and iOS. References to "pk111 game", "the platform", "we" or "the site" refer to the pk111 game brand and its operation. References to "you", "the player" or "the user" refer to any registered account holder using the platform.

pk111 game is an online gaming and sports betting platform designed for adult players in Pakistan. All services — including sports betting, casino games, slot games, live casino and the VIP programme — are subject to these terms. By accessing any part of the platform, whether logged in or not, you agree to be bound by these terms.

These terms are written in English for Pakistan (en-PK) and all transactions are conducted in Pakistani Rupees (PKR). If any part of these terms conflicts with information displayed elsewhere on the site, these terms take precedence.

2 Account Registration

To use the paid features of pk111 game — including placing bets, playing casino games and claiming bonuses — you must register an account. Registration is open to individuals who are aged 18 or above. By submitting your registration details, you confirm that you meet this age requirement and that all information you provide is accurate and complete.

Each person may hold only one account on pk111 game. Registering duplicate accounts — whether under the same name, the same device, the same payment method or the same IP address — is a breach of these terms. pk111 game reserves the right to close duplicate accounts and void any balances or bonuses associated with them.

You are responsible for keeping your username and password confidential. Do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact support immediately. pk111 game will not be liable for losses resulting from account access by a third party where you have shared your credentials or failed to keep them secure.

• Minimum age: 18 years old
• One account per person, household, device and IP address
• You must provide a valid and active contact method for account verification
• Account details must reflect your true identity — falsified information will result in account closure
• pk111 game may request identity verification documents at any stage; failure to provide them may lead to account suspension or withdrawal delays

3 Deposits & Payments

All deposits on pk111 game are processed in PKR. The platform currently supports deposits via JazzCash, Easypaisa, Raast, direct bank transfer, debit/credit cards and other mobile wallets as listed in the cashier section of your account. The available methods and processing times may vary, and are displayed in the cashier at the time of deposit.

Deposits made via JazzCash and Easypaisa are typically credited to your pk111 game account balance instantly once the mobile wallet transaction is confirmed. Bank transfer deposits may take longer depending on your bank's processing schedule. pk111 game is not responsible for delays caused by third-party payment processors.

• Minimum deposit amount: as displayed in the cashier at time of deposit
• Deposits must come from a payment method registered in your own name
• Third-party deposits — funds sent from an account that does not belong to you — are not permitted and may result in account suspension
• pk111 game does not charge deposit fees; however, your payment provider may apply their own transaction charges
• Deposited funds are for betting and gaming purposes only and do not accrue interest

If a deposit is credited incorrectly or appears to be missing, contact pk111 game support with the transaction reference number from your mobile wallet or bank. Most deposit queries are resolved within 24 hours.

4 Withdrawals

You may withdraw your real-money balance at any time, provided your account is verified and there are no active restrictions such as a pending responsible gaming limit or an ongoing account review. Withdrawals are processed to the same payment method used for your most recent qualifying deposit, to prevent third-party withdrawals.

Withdrawals to JazzCash and Easypaisa are typically processed the same day during business hours. Raast and bank transfer withdrawals may take one to three business days. pk111 game will communicate any expected delay through the account dashboard or by contacting you directly.

• Minimum withdrawal: as displayed in the cashier at time of request
• Bonus funds are not withdrawable until all associated wagering requirements have been completed
• pk111 game may request identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts
• Withdrawals to a different payment method than the one used for deposit may be considered where the original method is no longer available, subject to manual review
• pk111 game does not charge withdrawal fees; third-party fees from your wallet or bank are outside our control

5 Bonuses & Promotions

pk111 game offers a range of promotions including welcome bonuses, deposit match offers, free bet credits, cashback, and VIP-specific rewards. All bonuses are subject to the specific terms displayed on the relevant promotion page at the time the offer is active. In the event of any conflict between the general terms here and the promotion-specific terms, the promotion-specific terms take precedence for that offer.

Unless stated otherwise in the promotion terms, all bonuses on pk111 game are subject to a wagering requirement. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before any winnings derived from that bonus can be withdrawn. The wagering requirement, eligible games and minimum odds are stated in the individual promotion terms.

• Each promotional offer may only be claimed once per player, household, device or IP address unless explicitly stated otherwise
• Bonus funds are used after real-money funds are exhausted, unless the specific promotion states otherwise
• Bonuses expire if the wagering requirement is not met within the validity period stated in the offer
• Opening multiple accounts to claim the same promotion is considered bonus abuse and will result in forfeiture of all related funds
• pk111 game reserves the right to amend, suspend or withdraw any promotion at any time, with reasonable notice where possible
• Bets placed on certain markets — such as where both outcomes are covered — may not count toward wagering requirements

If you have a query about the status of a bonus or a wagering progress, check the promotions section of your account or contact support directly.

6 Sports Betting Rules

All sports bets placed on pk111 game are subject to the specific rules for the relevant sport and market type. In general, the following rules apply across all sports markets on the platform.

• Result confirmation: All bets are settled once the official result is confirmed by the relevant governing body — for cricket and PSL, this means the official match result as published by the Pakistan Cricket Board (PCB) or the International Cricket Council (ICC)
• Abandoned matches: If a match is abandoned before a result can be determined, all pre-match bets on the winner market are voided and stakes returned. In-play bets are settled according to the state of play at the time of abandonment
• DLS results: For cricket matches where the Duckworth–Lewis–Stern method is applied, the DLS result is treated as the official result for betting purposes
• Postponed matches: Bets on matches postponed to a different date are voided unless the match takes place within 24 hours of the original start time
• Minimum and maximum stakes: These are displayed in the bet slip at the time of placement and may vary by market and player account tier
• In-play betting: Odds for live markets update in real time. There may be a brief suspension of markets during key moments in a match — this is a standard feature of live betting and does not affect bets already confirmed
• Obvious errors: If a price is clearly posted in error, pk111 game reserves the right to void bets placed at that price. This applies to both pre-match and in-play markets

For football, esports and other sports available on the platform, sport-specific rules are displayed within the relevant section of the betting area. If you are unsure how a particular market works, contact support before placing your bet.

7 Casino & Slot Games

All casino games, slot games and live casino titles on pk111 game are supplied by third-party game providers. The rules of each game are displayed within the game itself, and it is your responsibility to read them before playing. pk111 game does not operate the game engines — it provides access to them.

• All games use certified random number generators (RNG) as required by the game providers' own standards
• Return to Player (RTP) percentages for slot games are set by the game provider and are not adjustable by pk111 game
• In the event of a game malfunction, all affected bets are voided and stakes returned to the player's account balance
• Progressive jackpot prizes are subject to the rules of the individual game and may have a maximum payout cap — check the game information panel before playing
• Live casino sessions are subject to table limits displayed before joining a table
• Playing casino games with bonus funds is subject to the wagering contribution rules stated in the active bonus terms — not all games contribute equally to wagering requirements

If you experience a technical error mid-game — such as a connection drop during a live casino session — contact support immediately with the game name, approximate time and your account username. Game round records are maintained and queries are resolved based on the recorded state of play at the point of disconnection.

8 Responsible Gaming

pk111 game is committed to providing a safe gaming environment for adults. The platform is strictly for players aged 18 and above. If you are concerned about your gaming habits or those of someone you know, the following tools are available free of charge in your account settings.

• Deposit limits: Set a daily, weekly or monthly cap on how much you can deposit
• Loss limits: Cap the amount you can lose within a set time period
• Session time reminders: Set alerts to notify you when you have been playing for a specified amount of time
• Self-exclusion: Temporarily or permanently exclude yourself from accessing pk111 game

These controls take effect immediately when set and, in the case of self-exclusion, cannot be reversed until the exclusion period expires. pk111 game does not encourage players to increase their spending beyond their personal budget. Gaming should remain an enjoyable leisure activity. Visit the Responsible Gaming page for full guidance.

9 Account Suspension & Closure

pk111 game reserves the right to suspend, restrict or close any player account at any time if there is reason to believe the account is being used in breach of these terms. Actions that may lead to account suspension or permanent closure include but are not limited to:

• Providing false registration information or failing to complete identity verification when requested
• Operating multiple accounts on the same platform
• Attempting to claim the same promotion more than once through duplicate accounts or shared household registration
• Using automated software, bots or scripting tools to place bets or interact with the platform
• Any form of market manipulation, match-fixing involvement or collusion with other players
• Conducting transactions associated with fraudulent, stolen or disputed payment methods
• Abusive or threatening behaviour toward the support team or other players

Where an account is closed for breach of these terms, any bonus balance is forfeited. Genuine deposited funds — that is, real money that was not derived from bonus abuse or fraudulent activity — will be returned to the player after deduction of any winnings derived from disputed activity, subject to a review period. pk111 game will communicate the reason for closure where it is legally and operationally appropriate to do so.

You may also choose to close your own account at any time by contacting support. If you close your account voluntarily and have a positive real-money balance, this will be returned to your registered payment method following standard verification checks.

10 Intellectual Property

All content on pk111 game — including but not limited to the website design, logos, graphics, text, game interfaces, promotional materials and the mobile app — is the property of pk111 game or its content licensors. You may not copy, reproduce, distribute, modify or create derivative works from any part of the platform without prior written permission.

The game content — including slot game artwork, live casino video feeds and game logic — is the intellectual property of the respective third-party game providers and is licensed to pk111 game for use on the platform. Any unauthorised use of this content is a breach of both these terms and applicable intellectual property law.

11 Limitation of Liability

pk111 game provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues or circumstances outside the platform's control — including payment processor outages, internet disruptions or third-party game provider issues — may temporarily affect availability.

• pk111 game is not liable for losses resulting from a player's own betting or gaming decisions
• pk111 game is not liable for delays in deposits or withdrawals caused by third-party payment processors
• pk111 game is not liable for losses arising from a player's failure to keep their account credentials secure
• In the event of a genuine technical error on the platform's side that results in an incorrect payout, pk111 game reserves the right to correct the error — this may include recovering overpaid amounts from a player's balance

Nothing in these terms limits liability for matters that cannot be excluded under applicable law.

12 Changes to These Terms

pk111 game may update these terms and conditions from time to time. When changes are made, the "last reviewed" date at the top of this page is updated. For significant changes that affect player rights or obligations, pk111 game will notify registered players through the platform's notification system or by email to the address registered on the account.

Continued use of the platform after updated terms have been posted constitutes acceptance of the revised terms. If you do not agree with any updated terms, you should stop using pk111 game and contact support to close your account.

If you have any questions about these terms, contact the pk111 game support team through live chat in your account, or by email at [email protected].